When using an iPad/iPhone to access G-W content through an LMS (i.e. Canvas, Blackboard, Schoology, D2L, etc.) you may receive the following error message which reads, "Already a subscriber? Please sign in. Are You Using a School's Portal or LMS?"
If you receive this error message, this is due to the default Settings on your iPad/iPhone for your Internet Browser. Our content requires the use of 3rd-party cookies for proper authentication which means you will need to change the setting to allow 3rd-party cookies.
Please use the following to confirm that 3rd-party cookies are allowed in your Google Chrome browser:
- Open the Settings App
- Search for the Google Chrome App
- Next to Allow Cross-Website Tracking, Toggle this On
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Please use the following to confirm that 3rd-party cookies are allowed in your Safari browser:
- Open the Settings App
- Search for the Safari App
- Go to Privacy and Settings
- Next to Prevent Cross-Site Tracking, Toggle this Off