Devices 

• Recommended* 
  • Windows: Computer or laptop with 4-core processor and 4GB of RAM, or Surface Pro 2 or 3 
  • Mac: 4-core processor or M chipset, 4GB of RAM 
  • Chrome OS: 4GB of RAM 

Operating System 

• Minimum Requirements 
  • Windows 11 
  • MacOS 10.14 (Mojave) 
  • Chromebook ChromeOS 103 
• Recommended 
  • Windows 11 
  • MacOS 15 (Sequoia)  
  • Chromebook ChromeOS 103 or higher 

Screen Size - Resolution 

• Recommended: 1024 x 768 or higher resolutions 

Windows Browsers 

• Minimum 
  • Chrome (latest version*) 
  • Edge (latest version*) 
  • Firefox (latest version*) 
• Recommended 
  • Chrome (latest version*) 
  • Edge (latest version*) 
  • Firefox (latest version*) 

Mac Browsers 

• Minimum 
  • Chrome (latest version*) 
  • Firefox (latest version*) 
  • Safari (latest version*) 
• Recommended 
  • Chrome (latest version*) 
  • Firefox (latest version*) 
  • Safari (latest version*) 

* Chrome, Edge, Firefox, and Safari are on an aggressive release schedule and therefore the most current version is not explicitly listed 

Browser Settings 

• Feature and settings 
  • Pop-Up Blockers: Ad blockers can deny Kaltura the option of collecting viewership data which could affect features such as certifications (CPE/education), badges, leaderboard, and lead reporting on viewership-based events. Ad blockers can also interfere with analytics collection and cause other unwanted outcomes.

Enable 3rd Party Cookies 

• Use a recommended web browser, listed in order of best experience: 
  • Google Chrome 
  • Mozilla Firefox 
  • Microsoft Edge 
• Clear your browser's cookies and cache. For help with that, refer to our support article on clearing cookies: https://support.g-w.com/kb/section/10/ 
• Confirm that 3rd-party cookies are allowed: 
  • Chrome - Settings > Security and Privacy > Cookies and other site data > Set to Allow all cookies or Block third-party cookies in Incognito 
  • Firefox - Settings > Privacy & Security > Set Browser Privacy to Standard 
  • Edge - Settings > Cookies and site permissions > Cookies and site permissions 
    • Allow sites to save and read cookie data > On 
    • Block third-party cookies > Off 
  • Safari – Preferences> Privacy. Make sure Block All Cookies is set to Off. 
    • Make sure Block All Cookies is set to Off.  

Bandwidth 
While video quality is always dependent on a stable internet connection, Kaltura’s player uses adaptive bit rate technology to ensure optimal playback, selecting the best flavor based on the viewer’s connection. 

• 3 Mbps download minimum 

Firewall Settings 

• Website: https://assessment.g-w.com/* 
• Website: g-wonlinetextbooks.com* 
• Website: *g-w.com 
• Email: @g-w.com 
• Ports: 80 and 443 
• *.newrow.com  
• *.kaltura.com 
• *.kaltura.com.cn 
• *.kme.kaltura.com.cn 

Note: allows traffic to full URL domain (recommended)