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Home > How-To Guides > Instructor/Admin > Learning Management System > Blackboard Ultra > Blackboard Ultra: How to Solve Most Access Issues
Blackboard Ultra: How to Solve Most Access Issues
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Instructors, please make sure of the following:


1.    You are activating your subscription on a desktop/laptop device and not a mobile device (iPad/iPhone, Android).
 
2.    You are using the Google Chrome browser, especially if you are using a Mac computer.
 
3.    You are not in an incognito window in Google Chrome and not in a private window in Firefox.

 

4.    You have published the resource materials you want the students to be able to access including the “Activate Your Subscription” link.
 

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